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931001FG.TXT
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1993-10-19
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Technical Support Note
Product(s) involve : CR 563B
Third party product(s) : American Heritage Illustrated Encyclopedic Dictionary
Subject
"CDR101: Not ready reading Drive X:" error message occured when attempt to
read the American Heritage Illustrated Encyclopedic Dictionary CD title with a
CR563B CDROM drive.
Description
User who purhcase the above mentioned CD title will encountered "Not ready"
error when attempt to read it using the CR563B drive. The reason being that
the CD title was mastered slightly out-of-spec which falls outside the acceptable
range of the CR563B.
Solution/Action
This problem can be solved by contacting the vendor of this CD title for an
updated release, the following are information between the "old" & "update"
release of the CD:
Vendor : Xiphias
Address : 8758 Venice Boulevard
: Los Angeles, CA 90034
: USA
Phone : 1-310-8412790
Fax : 1-310-8412559
The following information are found at the hub of the CD disc and are used to
differentiate between an "old" & "updated" release:
Old release Updated release
Manufacturing Code XIPH AHD 4/92 (V) 1292 AHD PC/DOS (V)